How much does a 360 review cost in Australia?

If you've tried to find out what a 360 review costs, you've probably hit a wall of "contact us for a quote." Frustrating, when all you want is a number for your budget.

So here's a straight answer. A 360 review in Australia can cost anywhere from around $125 to several thousand dollars per leader. Where you land depends on what's included, who runs it, and how much support you get afterwards.

Here's what you're paying for at each level.

First, what you're buying

A 360 review collects anonymous feedback on a leader from their manager, peers and direct reports, compares it with how they rate themselves, and turns it all into a report. (New to this? Start with What is 360 feedback? A plain-English guide.)

Every 360 does that. The price difference comes down to the quality of the questions, the usefulness of the report, and what happens once the report lands.

The three price levels

Prices below are as published by each provider in October 2026 and may have changed since. Check with the provider for current pricing.

1. Online tools from Australian providers: from around $125 per person

Several Australian providers sell 360 reports online. Talent Tools lists reports from $125, and SACS Consulting says its 360s cost as little as $300 + GST per person to administer. You typically get a platform, a set of questions and a report.

Good for: organisations with HR know-how who are comfortable setting things up themselves.

Watch out for:

• Starting prices that don't say what's included, such as a debrief or development plan
• Choosing or writing your own questions
• Reports that give you numbers but little guidance on what to do with them

You'll also see overseas tools on Capterra Australia, some starting under US$50 per person. They can look cheaper, but they're priced in US dollars, so the cost moves with the exchange rate.

2. Platform subscriptions: from about $1,000 a year

Some 360 tools are sold as an annual licence. Spidergap, a UK-based platform, is listed on Capterra Australia from $1,099 a year, with the per-person cost falling as volume increases. Others bundle 360s into larger HR and performance platforms, charged per employee.

Good for: HR teams running 360s across a whole organisation.

Watch out for:

• Paying for the year whether you use it or not
• Software built for HR administrators, which can be overkill for one leader or a small team

3. Consultant-led assessments: hundreds to thousands per leader

At the top end are well-known leadership assessments run through accredited practitioners. In Australia these are usually priced by quote, so it's hard to compare them upfront. As an international guide, the Center for Creative Leadership lists participant fees of around €380 on its European store, plus setup fees, with the certified facilitator's debrief charged separately.

That debrief is where costs climb. With practitioner-led tools, the coaching and facilitator time can add a lot to the cost.

Good for: senior executive programs with a dedicated development budget.

Watch out for:

• Sales calls and custom quotes before you see a price
• Setup time measured in weeks, not days

The costs nobody puts on the price tag

The sticker price isn't the full story. Factor in:

• Time. Raters need time to give considered answers, and someone has to chase responses.
• Interpretation. A report without guidance often ends up in a drawer. If you need a coach to explain it, budget for their time.
• Setup fees and minimums. Some providers charge before a single survey goes out.
• Currency. Overseas tools priced in US dollars can cost more than they first appear.

What drives the price

When comparing options, look at:

1. The framework. Are leaders measured on competencies that matter, backed by research?
2. Anonymity. Are there minimum rater numbers so nobody can be identified?
3. The report. Does it show perception gaps and tell you what to do next, or just list scores?
4. Support after the report. Is there help turning insights into action?
5. Volume. Most providers charge less per leader as numbers go up.

So what should you pay?

Ask yourself three questions:

• Who is it for? One leader or a small team needs something different to a 500-person rollout.
• What happens after the report? The report is the start, not the finish.
• Can you see the price without a sales call? If not, expect the quote to include extras.

For most leaders at small to mid-sized businesses, the sweet spot is a tool with a solid framework, a report that tells you what to do next, and pricing you can see upfront.

Is a 360 worth the money?

Compare the cost of a 360 with the cost of a leader's blind spots. Gallup estimates that replacing an employee costs one-half to two times their annual salary. And the way people are led plays a big part in whether they stay. (More on that in The hidden cost of leadership blind spots.)

If a 360 helps one leader keep one good team member, it's paid for itself many times over.

What 360now costs

We built 360now because a proper 360 usually needs an enterprise budget, and most leaders don't have one. So our pricing is on the page (all prices include GST):

• $199 for a single leader
• $159 per leader for 5 or more
• $129 per leader for 10 or more

Each 360 includes feedback from the leader's manager, peers and direct reports across 12 leadership competencies, plus a report showing strengths, perception gaps and practical next steps. You also get an AI coach that knows your results and helps you turn them into action. No setup fees, no sales calls.

Founding 10 offer: $99 per leader (inc. GST) for teams of 5 or more, until 19 December 2026. See pricing